Aditya Ghosh, MD Indigo Airlines, had a problem. Cabin crew was required to count full meal boxes entering, & empties leaving the aircraft at flight end. This was a critical activity but took a lot of time. Also, counting errors cost the crew part of his/her salary. All this put together was often causing flight delays.
Ghosh turned to his friend, Rajiv Bajaj, Managing Director of Bajaj Auto Limited, who suggested – Weigh in, and weigh out the boxes all together. The job was completed in seconds, without chances of human error.
Sometimes the biggest ideas are the simplest ones!